Privacy Policy
MV Transformation Centre
Effective Date: Jan 1, 2026
MV Transformation Centre is committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario’s Personal Health Information Protection Act (PHIPA).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website, register for programs, or engage with our services.
1. Information We Collect
We collect only the information necessary to provide our programs and services.
Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Emergency contact information
- Program registration details
- Information voluntarily provided through contact forms
Health or Sensitive Information (if applicable)
If you participate in services involving healthcare or mental health professionals, we may collect relevant health information necessary to coordinate care. Such information is handled in accordance with PHIPA and applicable professional standards.
Website Usage Information
- IP address
- Browser and device type
- Website interaction data (cookies and analytics)
2. How We Use Your Information
Your information may be used to:
- Register you for youth, senior, or professional consultation programs
- Connect individuals and families with partnered professionals
- Communicate updates, scheduling, or service-related information
- Improve our programs and website functionality
- Meet legal and regulatory obligations
We collect, use, and disclose personal information only with consent, except where permitted or required by law.
3. Consent
By providing personal information to MV Transformation Centre, you consent to its collection, use, and disclosure as described in this policy.
For youth participants under 18, parental or legal guardian consent may be required.
You may withdraw your consent at any time, subject to legal or contractual restrictions.
4. Disclosure of Information
We do not sell or rent personal information.
Information may be disclosed:
- With your consent
- To qualified professionals collaborating with MV Transformation Centre to coordinate services
- When required by law
- Where necessary to protect the safety of an individual
Any professional receiving information is expected to adhere to their regulatory and ethical confidentiality obligations.
5. Safeguarding Your Information
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or loss.
While we strive to protect your data, no electronic transmission or storage system can be guaranteed 100% secure.
6. Access & Correction
You have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Inquire about how your information has been used or disclosed
Requests may be submitted using the contact information below.
7. Retention of Information
Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal or professional record-keeping requirements.
8. Cookies & Website Analytics
Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings; however, some website features may not function properly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
10. Updates to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
MV Transformation Centre
4801 Steeles Ave West, Unit 10
North York, ON M9L 2W1
Canada
mvtrans4mation888@gmail.com
(647) 771-8823